ABSOLUTELY!!! We are the business of customer service and we need to take the time to know those customers and individualize for their strengths and needs.
We need to think of our students as customers. We want them(students, parents, administrators) to be satisfied with the product (education). We would not or should not be happy unless the customer(student) is happy and exceeding the standard.-Katie Colson
From Shannon S. and Michele G. River Road The design qualities teachers use should meet the needs of their students, the customer. Teachers need to identify the design qualities that define the students they are teaching and help to guide engaging activities.
Schools are just like any other business except our customers are the students. In every business the customer is one of the most important factors in being successfull. Teachers must understand that they must meet their customers (students) needs with highly designed lessons that are engaging and relevant to the student.
In ANY business, customer needs and preferences must be considered. School/education is, indeed, a business. It seems elementary to me that teachers determine their students needs and learning styles prior to designing lessons and units.
Yep! It stands to reason that schools and students are not all alike. What works well for one, doesn't necessarily mean it will work for another. That's why we've got to get away from forcing everyone to follow the exact same plans/frameworks/materials/assessments, etc...and do what's best for our individual "customers"!!! We should all be held to high standards, but what MY students need and want and respond to may be very different from what YOUR students need and want.
The design qualities are so helpful in helping teachers become a designer. When a product is created, it is designed with a consumer in mind. When we as teachers design lessons, we need to have our WHO (the students) in mind.
If a company does not design their product with the customer in mind, and actually the main focus in the creation of the product, then that product will not sell. And so it is with our students. If teachers do not design the work with students, our customers, in mind, then we can't expect to "sell" them on it.
It strikes me that so many teachers are concerned that WOW is "just one more thing to do." But, who benefits from planning a lesson in which students are completely uninterested and refuse to do? In that case, we are wasting our own time creating work that is not getting done. But if we design work that is engaging, work that the students are excited to complete, then it seems to me that we are in a win-win situation. So if we must plan anyway, why not plan work the students will actually do?
Everything we do as teachers should meet the needs of our customers. One powerful tool I got from the Charlotte trip were the videos that were shown to us so we could see engagement in action-example Oprah and the grocery cart redesign (which I saw at CSU as well)-but it really hit home when I started thinking about past lessons I have done and were they really designs and were my kids really engaged or just completing the task.
When designing engaging lessons for students it is important to "know the who." This means to recognize the unique learning preferences and abilities of the students in your classroom. A lesson that may be engaging and motivating to some may not inspire and engage others. By incorporating the Design Qualities in designing work, the teachers are meeting the needs of a variety of students. She should always reflect on the needs of the customer and how well she is meeting those needs through instruction.
Our customers -- our students -- will be better served and receive a better education if our lessons are designed around the needs of our students. This will require more work initially for teachers, but that is the only way students will truly learn.
Without a doubt! If we are designing for the customer, we will understand and do our best to make sure to include what will help the customer (student) learn. It may take manipulatives for some, writing a play for others, and composing a song/rap for others!
Designing lessons using the design qualites are best practice. If teachers are designing lessons, rather than planning lessons, students needs will be met.
Teachers must consider the needs of the customer (students) when planning work. Since students learn differently, teachers must use the design qualities appropriate for the customer.
24 comments:
Definitely
from Barbara, Jean, El, Lorrie, and Sharon K,
ABSOLUTELY!!! We are the business of customer service and we need to take the time to know those customers and individualize for their strengths and needs.
We need to think of our students as customers. We want them(students, parents, administrators) to be satisfied with the product (education). We would not or should not be happy unless the customer(student) is happy and exceeding the standard.-Katie Colson
From Shannon S. and Michele G. River Road
The design qualities teachers use should meet the needs of their students, the customer. Teachers need to identify the design qualities that define the students they are teaching and help to guide engaging activities.
Schools are just like any other business except our customers are the students. In every business the customer is one of the most important factors in being successfull. Teachers must understand that they must meet their customers (students) needs with highly designed lessons that are engaging and relevant to the student.
In ANY business, customer needs and preferences must be considered. School/education is, indeed, a business. It seems elementary to me that teachers determine their students needs and learning styles prior to designing lessons and units.
Yes, especially since one of the design qualities is choice, which a lot of students like when they are given an assignment.
Yep! It stands to reason that schools and students are not all alike. What works well for one, doesn't necessarily mean it will work for another. That's why we've got to get away from forcing everyone to follow the exact same plans/frameworks/materials/assessments, etc...and do what's best for our individual "customers"!!! We should all be held to high standards, but what MY students need and want and respond to may be very different from what YOUR students need and want.
Designing a lesson shows that you care about your students not giving the the same old stuff.
Agree! We are designers, not planners! Getting to know the "Who" will yeild the desired result!
The design qualities are so helpful in helping teachers become a designer. When a product is created, it is designed with a consumer in mind. When we as teachers design lessons, we need to have our WHO (the students) in mind.
If a company does not design their product with the customer in mind, and actually the main focus in the creation of the product, then that product will not sell. And so it is with our students. If teachers do not design the work with students, our customers, in mind, then we can't expect to "sell" them on it.
Designers of lessons that meet the needs of all customers/students.
It strikes me that so many teachers are concerned that WOW is "just one more thing to do." But, who benefits from planning a lesson in which students are completely uninterested and refuse to do? In that case, we are wasting our own time creating work that is not getting done. But if we design work that is engaging, work that the students are excited to complete, then it seems to me that we are in a win-win situation. So if we must plan anyway, why not plan work the students will actually do?
Everything we do as teachers should meet the needs of our customers. One powerful tool I got from the Charlotte trip were the videos that were shown to us so we could see engagement in action-example Oprah and the grocery cart redesign (which I saw at CSU as well)-but it really hit home when I started thinking about past lessons I have done and were they really designs and were my kids really engaged or just completing the task.
Definitely. By looking at this in the WOW way, we now have our own customers and we must make them happy in order to succeed.
When designing engaging lessons for students it is important to "know the who." This means to recognize the unique learning preferences and abilities of the students in your classroom. A lesson that may be engaging and motivating to some may not inspire and engage others. By incorporating the Design Qualities in designing work, the teachers are meeting the needs of a variety of students. She should always reflect on the needs of the customer and how well she is meeting those needs through instruction.
Emily Wilson
Our customers -- our students -- will be better served and receive a better education if our lessons are designed around the needs of our students. This will require more work initially for teachers, but that is the only way students will truly learn.
We do need to look at what our customers (the student) need in order to serve them properly.
Always, we as teachers need to really know the needs of our students to create lessons thast will engage them.
I agree. There is no such thing as a perfect lesson plan that applies to every child.
Without a doubt! If we are designing for the customer, we will understand and do our best to make sure to include what will help the customer (student) learn. It may take manipulatives for some, writing a play for others, and composing a song/rap for others!
Designing lessons using the design qualites are best practice. If teachers are designing lessons, rather than planning lessons, students needs will be met.
Teachers must consider the needs of the customer (students) when planning work. Since students learn differently, teachers must use the design qualities appropriate for the customer.
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